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Chatham Wellness Center | 60E Munson Meeting Way | Chatham, Massachusetts | 774.209.0710
Colibri Spa has a strict cancellation and no-show policy. We require a 48 hour advance notice of cancellations and charge 50% of the listed service price for missed appointments and appointments cancelled with less than 48 hours advance notice. Rebookings will be limited to three times per person.
Click here to view our cancellation policy.
Colibri Spa values our customers and their busy schedules. As such, we have strict policies for no-shows and cancellations. We require a 48 hour advance notice of cancellation, to protect both our service professionals and to provide waitlisted clients the opportunity to book new openings. Except in cases of unavoidable emergencies, late cancellations (cancellations with less than 48 hours notice) and no-shows (cancellations without any notification) will be charged 50% of the listed service price of the missed appointment. Clients who have had more than one no-show appointment may be required to pay a deposit on future bookings to secure their appointment. We understand that life is hectic, and that mix-ups and emergencies happen. We request that where possible, you show both our service professionals and other clients the same courtesies you’d expect for your appointment. You can notify us of a cancellation or rebook your appointment through our booking page or leave a voicemail and we’ll return your call as soon as possible. Rebookings will be limited to three times per person.
Thank you for your business—we can’t wait to see you again!